Please contact us first if you are unhappy with your purchase. We will only accept returns for unused products in their original packaging (no broken seals). Once we receive the items back, you will be refunded, sans shipping & handling.
If you’d like to pick up, email or call me before placing an order: (631) 774-2854. I use Square to process credit cards in-person, so this can be arranged. If you already paid through PayPal, I can refund your shipping costs when you come to pick up your items.
Upon receiving payment, we will ship your order out within 48 hours, but usually within 24. We ship through USPS via First Class or Priority Mail (typically delivered within 1-3 days), depending on the weight of your order.
Orders made online can be shipped anywhere in the US. For Canada & UK, please shop in our Etsy store. Through there we can properly calculate your shipping & handling. Thank you! www.Etsy.com/shop/FancyNancySoap